TSUNESS Services


In the case of a faulty product during the agreed TSUNESS warranty period, please report defective products with a brief error description to our service hotline for registering and send your warranty card to our service department by fax/email to process the warranty claim. You may also contact your dealer (TSUNESS authorized dealer or distributor) or installer if your unit is defective or faulty.

To make a claim under the warranty periods of TSUNESS, you need to provide us the following information and documentation of the faulty product: